How do you ask for a refund in Spanish?

You can say 'Si no aparece, quiero el reembolso completo de mi compra' — reembolso means refund.

What does guía mean in this context?

Guía is the tracking number, the document that authorizes moving a package from one place to another.

You can say 'El repartidor nunca tocó la puerta de mi casa,' using repartidor for the delivery person.

You buy something online, the app says it was delivered, nobody at home receives anything, and you call the courier.

Mi paquete dice entregado pero aquí nadie lo recibió.

My package says delivered but nobody here received it.

10 words10 sentences

paquete/paˈkete/
packagenoun
A thing wrapped or put in a box to send to someone.
rastreo/rasˈtɾeo/
trackingnoun
The act of following step by step where something or someone is going.
guía/ˈɡia/
tracking numbernoun
Document that authorizes carrying certain goods from one place to another.
repartidor/repaɾtiˈdoɾ/
delivery personnoun
Person who brings orders to the door of whoever bought them.
mensajería/mensaxeˈɾia/
courier companynoun
Company that delivers letters and packages from one place to another.
extravío/ekstɾaˈbio/
lossnoun
Loss of something that has disappeared and can't be found anywhere.
reclamo/reˈklamo/
complaintnoun
Formal notice that something went wrong and you ask for it to be fixed.
retraso/reˈtɾaso/
delaynoun
Extra time that passes when something happens later than expected.
reembolso/reemˈbolso/
refundnoun
Money given back to you for something you had already paid for.
queja/ˈkexa/
complainsverb
Form of the verb quejarse: that person says something bothers them or is wrong.

Spell it1 of 3

Mi paquete dice entregado pero aquí nadie lo recibió.
My package says delivered but nobody here received it.
El rastreo no se ha movido desde ayer.
The tracking hasn't moved since yesterday.
¿Me puedes dar el número de guía otra vez?
Can you give me the tracking number again?
El repartidor nunca tocó la puerta de mi casa.
The delivery guy never knocked on my door.
La mensajería no me contesta el teléfono desde ayer.
The courier company hasn't answered the phone since yesterday.
Quiero que registren el extravío de mi paquete, por favor.
I want you to log the loss of my package, please.
Ya levanté un reclamo y nadie me ha llamado.
I already filed a complaint and nobody has called me.
¿El retraso es de la mensajería o del vendedor?
Is the delay from the courier or the seller?
Si no aparece, quiero el reembolso completo de mi compra.
If it doesn't turn up, I want a full refund of my purchase.
Mi vecino también se queja del mismo repartidor.
My neighbor is also complaining about the same delivery guy.

rastreo/rasˈtɾeo/
The r at the beginning is strong, trilled, like in perro.
guía/ˈɡia/
The u is silent and the stress falls on the i: guí-a, two syllables.
repartidor/repaɾtiˈdoɾ/
The initial r is strong and the voice rises on the last syllable: re-par-ti-DOR.
mensajería/mensaxeˈɾia/
The j sounds harsh, from the throat, and the stress falls on the í: men-sa-je-rí-a.
extravío/ekstɾaˈbio/
The v sounds the same as a b, and the stress falls on the í: ex-tra-ví-o.
reembolso/reemˈbolso/
The two e's are heard one after the other, not merged into one.

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How do you ask for a refund in Spanish?: You can say 'Si no aparece, quiero el reembolso completo de mi compra' — reembolso means refund.
What does guía mean in this context?: Guía is the tracking number, the document that authorizes moving a package from one place to another.
How do you say the delivery guy never came, in Spanish?: You can say 'El repartidor nunca tocó la puerta de mi casa,' using repartidor for the delivery person.

10 wordsabout 6 min