Orablo

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SituationWeeks of 6 Sept to 25 Oct

Customer support

Collections
3
Free
1of 3
Words
30
Done

In order

  1. Cancelling a subscription

    You call customer service to cancel your streaming subscription before the next charge hits your card.

    Locked

  2. A package that never arrived

    It's been two weeks since the deadline passed, the tracking hasn't moved, and you call the store to find out where your package ended up.

    Free

  3. Surviving the customer service phone menu

    You call your phone company's customer service line, and a recording lists nine options before letting you talk to anyone.

    Locked

All 10 words

A package that never arrived

  1. encomendapackage/ẽkoˈmẽdɐ/A package with things someone sends to another person.
  2. rastreiotracking/ʁasˈtɾeju/Following where something is while it travels to its destination.
  3. códigocode/ˈkɔdʒiɡu/A sequence of letters and numbers used to identify something.
  4. transportadorashipping company/tɾɐ̃spoʁtaˈdoɾɐ/A company that takes goods from one place to another.
  5. entregadordelivery person/ẽtɾeɡaˈdoɾ/A person who takes packages and orders to the buyer's home.
  6. extraviarto get lost/istɾaviˈa/To disappear along the way and not arrive where it should.
  7. sumirto disappear/suˈmi/To stop showing up, with no one knowing where the thing ended up.
  8. reclamaçãocomplaint/ʁeklamaˈsɐ̃w̃/The act of saying something is wrong or bad and asking for it to be fixed.
  9. devolverto refund/devowˈve/To give back the money the person paid.
  10. atrasodelay/aˈtɾazu/Extra time you wait when something doesn't happen at the scheduled time.

Questions

How do you say tracking number in Portuguese?
It's código de rastreio, as in "Você pode conferir o código de rastreio que eu mandei?"
What do you say if a package goes missing in Portuguese?
You can say it extraviou or sumiu, as in "Um pacote não pode extraviar assim sem ninguém dar satisfação."
How do you ask for a refund in Portuguese?
Ask "Se o pacote não aparecer, vocês vão devolver o meu dinheiro?" (if the package doesn't turn up, will you refund my money?).
How do you complain about a late delivery in Portuguese?
You can say "Eu quero abrir uma reclamação formal sobre esse atraso todo", using reclamação for complaint and atraso for delay.