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A package that never arrived in Portuguese

It's been two weeks since the deadline passed, the tracking hasn't moved, and you call the store to find out where your package ended up.

The phrase

Minha encomenda ainda não chegou e o prazo já venceu.
My package still hasn't arrived and the deadline has already passed.

10 words10 sentences

The ten words

  1. encomenda/ẽkoˈmẽdɐ/Also said ĩkoˈmẽdɐ.

    packagenoun

    A package with things someone sends to another person.

  2. rastreio/ʁasˈtɾeju/Also said ʁaʃˈtɾeju.

    trackingnoun

    Following where something is while it travels to its destination.

  3. código/ˈkɔdʒiɡu/

    codenoun

    A sequence of letters and numbers used to identify something.

  4. transportadora/tɾɐ̃spoʁtaˈdoɾɐ/Also said tɾɐ̃spoɾtaˈdoɾɐ or tɾɐ̃ʃpoʁtaˈdoɾɐ.

    shipping companynoun

    A company that takes goods from one place to another.

  5. entregador/ẽtɾeɡaˈdoɾ/

    delivery personnoun

    A person who takes packages and orders to the buyer's home.

  6. extraviar/istɾaviˈa/Also said estɾaviˈa, iʃtɾaviˈa or eʃtɾaviˈa.

    to get lostverb

    To disappear along the way and not arrive where it should.

  7. sumir/suˈmi/

    to disappearverb

    To stop showing up, with no one knowing where the thing ended up.

  8. reclamação/ʁeklamaˈsɐ̃w̃/

    complaintnoun

    The act of saying something is wrong or bad and asking for it to be fixed.

  9. devolver/devowˈve/

    to refundverb

    To give back the money the person paid.

  10. atraso/aˈtɾazu/

    delaynoun

    Extra time you wait when something doesn't happen at the scheduled time.

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Spell it: 10 words

The sentences

  1. Minha encomenda ainda não chegou e o prazo já venceu.

    My package still hasn't arrived and the deadline has already passed.

  2. O rastreio não sai do mesmo lugar faz uma semana.

    The tracking hasn't moved from the same spot in a week.

  3. Você pode conferir o código de rastreio que eu mandei?

    Can you check the tracking code I sent you?

  4. A transportadora falou que a encomenda saiu para entrega ontem.

    The shipping company said the package went out for delivery yesterday.

  5. Ninguém aqui em casa viu o entregador chegar com o pacote.

    Nobody here at home saw the delivery person show up with the package.

  6. Um pacote não pode extraviar assim sem ninguém dar satisfação.

    A package can't just get lost like that without anyone giving an explanation.

  7. O pacote não pode simplesmente sumir dentro do centro de distribuição.

    The package can't just disappear inside the distribution center.

  8. Eu quero abrir uma reclamação formal sobre esse atraso todo.

    I want to file a formal complaint about this whole delay.

  9. Se o pacote não aparecer, vocês vão devolver o meu dinheiro?

    If the package doesn't turn up, are you going to refund my money?

  10. Depois de todo esse atraso, eu prefiro cancelar o pedido.

    After all this delay, I'd rather cancel the order.

Pronunciation

  • encomenda/ẽkoˈmẽdɐ/

    Both syllables with n are nasal: the first 'en' and the stressed 'men'.

  • rastreio/ʁasˈtɾeju/

    The r at the start is the throaty sound, like in rato.

  • código/ˈkɔdʒiɡu/

    The stress is on the first syllable, with an open o, like in pó; the 'di' sounds like 'dji' and the final o sounds like u.

  • entregador/ẽtɾeɡaˈdoɾ/

    The 'en' at the start is nasal and the stress is on 'dor' at the end.

  • extraviar/istɾaviˈa/

    The 'ex' at the start sounds like 'is'; the stress is on the final a.

  • sumir/suˈmi/

    The r at the end is silent: the word sounds like 'sumi', with the stress on the second syllable.

  • reclamação/ʁeklamaˈsɐ̃w̃/

    The r at the start is the throaty sound; the stress is on 'ção', very nasal.

  • devolver/devowˈve/

    The l before the v sounds like a u ('devou-'); the final e is stressed and closed, like in você.

  • atraso/aˈtɾazu/

    The 's' between vowels sounds like 'z': a-trá-zu.

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Questions

How do you say 'tracking' in Portuguese?
Tracking is rastreio, as in 'O rastreio não sai do mesmo lugar faz uma semana.'
What does extraviar mean?
Extraviar means to get lost along the way and never arrive.
How do you ask for a refund in Portuguese?
You can ask 'vocês vão devolver o meu dinheiro?', using devolver, which means to give back money that was paid.

The same situation in English, Spanish, Italian, French, German.

10 wordsabout 6 min