A card the ATM swallowed in Portuguese

1. 1
   cartão/kaʁˈtɐ̃w̃/iAlso said kaɾˈtɐ̃w̃.

   cardnoun

   Firm rectangle of plastic or stiff paper, like the one the bank gives you to pay.
2. 2
   engolir/ẽɡoˈli/

   to swallowverb

   To make food go down the throat.
3. 3
   eletrônico/eleˈtɾõniku/

   electronicadjective

   Working with circuits and electric current.
4. 4
   senha/ˈsẽɲɐ/

   passwordnoun

   A secret word or number that unlocks access to something.
5. 5
   tela/ˈtɛlɐ/

   screennoun

   A surface where an image appears.
6. 6
   agência/aˈʒẽsjɐ/

   branchnoun

   Office of a company that serves the public.
7. 7
   gerente/ʒeˈɾẽtʃi/

   managernoun

   Person who runs a store or a department.
8. 8
   desbloquear/dezblokiˈa/

   to unblockverb

   To free access to something that was locked.
9. 9
   via/ˈviɐ/

   copynoun

   Each copy of the same document.
10. 10
    saque/ˈsaki/

    withdrawalnoun

    Taking money out of an account.

The sentences

1. O caixa eletrônico não devolveu o meu cartão.

   The ATM didn't give my card back.

2. Essa máquina acabou de engolir o meu cartão.

   This machine just swallowed my card.

3. Tem outro caixa eletrônico funcionando aqui perto?

   Is there another ATM working nearby?

4. Eu digitei a senha certa e travou tudo.

   I typed the right PIN and everything froze.

5. A tela congelou depois que eu digitei a senha.

   The screen froze after I typed my PIN.

6. Vou ter que ir na agência amanhã cedo.

   I'll have to go to the branch early tomorrow.

7. Posso falar com o gerente, por favor?

   Could I speak to the manager, please?

8. Você consegue desbloquear o meu cartão hoje?

   Can you unblock my card today?

9. Vocês me mandam outra via do cartão pelo correio?

   Can you mail me another copy of the card?

10. Eu só queria fazer um saque no caixa eletrônico.

    I just wanted to make a withdrawal at the ATM.

Pronunciation

• cartão/kaʁˈtɐ̃w̃/

  The -ão is nasal and carries the stress of the word.

• engolir/ẽɡoˈli/

  The en at the start is nasal, the stress falls on li and the final r is silent.

• eletrônico/eleˈtɾõniku/

  The ô in trô is closed and nasal, as in tônico.

• senha/ˈsẽɲɐ/

  The e in the first syllable is closed and nasal, even without an m or n written after it.

• tela/ˈtɛlɐ/

  The e in te is open, as in pé.

• gerente/ʒeˈɾẽtʃi/

  The final te sounds like tchi.

• desbloquear/dezblokiˈa/

  The s in des sounds like z before the b, the stress falls on the last a and the final r is silent.

• saque/ˈsaki/

  The final e sounds like i: saqui.

Good to know

agência

To sort out a card problem, many people have to go to the branch, and banks usually have queues. It helps to go early and bring a photo ID.

senha

Cards usually have a numeric PIN, and getting it wrong several times generally blocks the card. In that case the bank has to unblock it.

saque

Withdrawals at an ATM usually have a daily limit, which varies from bank to bank. ATMs are normally in enclosed areas with limited hours at night.

segunda via

When a card is lost or stuck, the bank issues a second copy, called the segunda via. It usually arrives by mail or you pick it up at the branch.

Questions

What do I say if the ATM keeps my card in Portuguese?

You can say "Essa máquina acabou de engolir o meu cartão" (this machine just swallowed my card). Or "O caixa eletrônico não devolveu o meu cartão" (the ATM didn't give my card back).

How do I ask a bank to unblock my card in Portuguese?

Say "Você consegue desbloquear o meu cartão hoje?" (can you unblock my card today?). To ask for a replacement, say "Vocês me mandam outra via do cartão pelo correio?"

What does senha mean at the bank?

Senha is a secret word or number that gives you access to something, like the PIN you type at the ATM. In the collection: "Eu digitei a senha certa e travou tudo."