When the ATM keeps your card in Italian
You typed the wrong code three times, and now the ATM has kept your card and the branch is already closed.
The phrase
Il bancomat non mi restituisce più la carta.10 words10 sentences
The ten words
- carta/ˈkarta/
cardnoun
A small rectangle of plastic, like a bank card, used to pay.
- trattenere/tratteˈnere/
to keep backverb
To hold someone or something firm and not let it go.
- codice/ˈkɔditʃe/
codenoun
String of letters or numbers used to identify something or someone.
- digitare/didʒiˈtare/
to typeverb
To write something by pressing keys.
- tentativo/tentaˈtivo/
attemptnoun
A time you try to do something, whether or not it works.
- prelievo/preˈljɛvo/
withdrawalnoun
Money you take out of your account.
- filiale/fiˈljale/
branchnoun
An office of a bank or company, away from its headquarters.
- bloccato/blokˈkato/
blockedadjective
No longer usable.
- riavere/riaˈvere/
to get backverb
To have again something that was taken from you.
- pazienza/patˈtsjɛntsa/
patiencenoun
Calmness in waiting without getting angry.
The sentences
Il bancomat non mi restituisce più la carta.
The ATM won't give me my card back.
Il bancomat può trattenere la carta dopo tre errori.
The ATM can keep the card after three wrong tries.
Ho sbagliato il codice tre volte di seguito.
I entered the wrong code three times in a row.
Devo digitare di nuovo il codice?
Do I have to enter the code again?
Mi restava solo un tentativo e ho sbagliato anche quello.
I had one try left and I got that wrong too.
Volevo solo fare un prelievo prima di cena.
I just wanted to make a withdrawal before dinner.
Sa a che ora apre la filiale domani?
Do you know what time the branch opens tomorrow?
Quindi adesso anche il mio conto è bloccato?
So now my account is blocked too?
Cosa devo fare per riavere la mia carta?
What do I need to do to get my card back?
Ci vuole pazienza, domani passiamo in banca insieme.
You'll need some patience, we'll go to the bank together tomorrow.
Pronunciation
trattenere/tratteˈnere/
The double t is held long, and the stress is on -ne-.
codice/ˈkɔditʃe/
Stress on the first syllable, with an open o; the final c, before the e, is soft.
prelievo/preˈljɛvo/
The stressed e of -lievo is open, like in bet.
filiale/fiˈljale/
Stress is on the a: fi-LIA-le, with -lia- said as one breath.
pazienza/patˈtsjɛntsa/
The first z is doubled and voiceless, like in pizza.
Good to know
- orari della filiale
- Italian bank branches usually close in the early afternoon, by around 4pm at the latest. If the ATM keeps your card outside those hours, you'll likely have to wait until the next working day.
- documento d'identità
- To get your card back or unblock your account at a branch, staff will almost always ask for a valid ID.
- numero verde
- Many banks have a toll-free number you can call right away to block your card or report the problem, and it's usually available outside branch hours too.
- PIN
- The ATM code in Italy is commonly called the PIN, and after three wrong tries it's blocked for security reasons.
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- How do you say the ATM kept my card in Italian?
- You can say "Il bancomat non mi restituisce più la carta" or use the verb trattenere, as in "Il bancomat può trattenere la carta dopo tre errori."
- What's the Italian word for a bank branch?
- Filiale, as in "Sa a che ora apre la filiale domani?"
- What does bloccato mean in this context?
- Bloccato means blocked, no longer usable, as in "Quindi adesso anche il mio conto è bloccato?"
The same situation in English, Spanish, Portuguese, French, German.