The room is not what you booked

1. 1
   elevator/ˈeləˌveɪtər/

   noun

   A machine that carries you between floors of a building.
2. 2
   towel/ˈtaʊəl/iAlso said taʊl.

   noun

   A cloth used for drying yourself.
3. 3
   heater/ˈhiːtər/

   noun

   A device that warms a room.
4. 4
   noisy/ˈnɔɪzi/

   adjective

   Making a lot of unwanted sound.
5. 5
   upgrade/əpˈɡreɪd/iAlso said ˌʌpˈɡreɪd.

   noun

   A move to something better than what you paid for.
6. 6
   view/vjuː/

   noun

   What you can see from a window or a high place.
7. 7
   quiet/ˈkwaɪət/

   adjective

   With little or no noise.
8. 8
   broken/ˈbroʊkən/

   adjective

   Damaged and no longer working.
9. 9
   complain/kəmˈpleɪn/

   verb

   To say that you are unhappy about something.
10. 10
    refuse/rəˈfjuːz/

    verb

    To say firmly that you will not do something.

The sentences

1. Is the elevator working tonight?

2. Could I get another towel, please?

3. The heater in my room is broken.

4. This room is too noisy for me.

5. Is an upgrade going to cost extra?

6. I was promised a room with a view.

7. Is there a quiet room on this floor?

8. The lock on the door is broken.

9. I would like to complain about the noise.

10. I refuse to pay for a room like this.

Pronunciation

• elevator/ˈeləˌveɪtər/

  Four syllables, stress on the first: EL-e-vay-tor.

• towel/ˈtaʊəl/

  Two syllables, not one: TOW-ul.

• upgrade/əpˈɡreɪd/

  As a noun the stress is first: UP-grade.

• quiet/ˈkwaɪət/

  Two syllables. Do not say it like 'quite'.

• complain/kəmˈpleɪn/

  Stress on the second syllable: com-PLAIN.

• refuse/rəˈfjuːz/

  The verb is ri-FYOOZ; the noun 'refuse' is REF-yoos and means rubbish.

Questions

What do you say if the heater in your room doesn't work?

Say 'The heater in my room is broken.'

What word means a room with little or no noise?

Use 'quiet', as in 'Is there a quiet room on this floor?'

What does 'refuse' mean in 'I refuse to pay for a room like this'?

It means to say firmly that you will not do something.