Telling a customer the delivery will be late in Spanish

1. 1
   entrega/enˈtɾeɡa/

   deliverynoun

   Handing something over to the person waiting for it.
2. 2
   atrasar/atɾaˈsaɾ/

   to delayverb

   To make something happen later.
3. 3
   retraso/reˈtɾaso/

   delaynoun

   Extra time that passes when something happens later than expected.
4. 4

   plazodeadline

5. 5

   prórrogaextension

6. 6

   proveedorsupplier

7. 7

   pendientepending

8. 8

   avisarlet know

9. 9

   clientecustomer

10. 10

    tardarto take long

The sentences3 of 10

1. Tu entrega se va a atrasar una semana.

   Your delivery is going to be a week late.

2. Lo siento, vamos a atrasar tu pedido una semana.

   I'm sorry, we're going to delay your order by a week.

3. Te pido una disculpa por el retraso.

   I apologize for the delay.

Good to know

anticipo

In Mexico it's common for the customer to pay part of the price up front when placing an order. If the delivery is late, it's best to tell them soon, because their money is already involved.

tú y usted

With customers, usted is widely used, especially at first or when you don't know each other. Between colleagues and with customers you know well, tú is common.

por escrito

Delays are usually announced by email or WhatsApp, and many companies use both. A written message leaves a record of the new date.

Questions

How do I say the delivery will be late in Spanish?

You can say "Tu entrega se va a atrasar una semana." To apologize for it, say "Te pido una disculpa por el retraso."