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A password that won't reset in Italian

You ask to reset your password, but the link that arrives by email has already expired.

The phrase

Ho dimenticato la password e non riesco a entrare.
I forgot my password and I can't get in.

10 words10 sentences

The ten words

  1. password/ˈpassword/

    passwordnoun

    A secret word used to get into an account.

  2. accesso/atˈtʃɛsso/

    loginnoun

    Getting into your account with a username and password.

  3. link/link/

    linknoun

    An address you click to open a page.

  4. messaggio/mesˈsaddʒo/

    messagenoun

    Words you send to someone.

  5. codice/ˈkɔditʃe/

    codenoun

    String of letters or numbers used to identify something or someone.

  6. assistenza/assisˈtɛntsa/

    supportnoun

    Help given to someone who needs it.

  7. ricevere/riˈtʃevere/

    to receiveverb

    To get something that is sent to you.

  8. scadere/skaˈdere/

    to expireverb

    To reach the date after which a document or agreement is no longer valid.

  9. sbloccare/zblokˈkare/

    to unlockverb

    To free something that was blocked.

  10. segreto/seˈɡreto/

    secretadjective

    Not to be told to others.

Spell it1 of 3

Spell it: 10 words

The sentences

  1. Ho dimenticato la password e non riesco a entrare.

    I forgot my password and I can't get in.

  2. Da ieri sera il mio accesso viene sempre rifiutato.

    Since last night my login keeps being rejected.

  3. Il link che mi avete mandato è già scaduto.

    The link you sent me has already expired.

  4. Non mi è arrivato nessun messaggio con il codice.

    I haven't received any message with the code.

  5. Può mandarmi un nuovo codice, per favore?

    Could you send me a new code, please?

  6. Ho chiamato il servizio di assistenza tre volte oggi.

    I've called the support service three times today.

  7. Quanto tempo ci vuole per ricevere il nuovo link?

    How long does it take to receive the new link?

  8. Il link non dovrebbe scadere dopo solo dieci minuti.

    The link shouldn't expire after only ten minutes.

  9. Mi può aiutare a sbloccare il profilo, per favore?

    Can you help me unlock my profile, please?

  10. Non ricordo nemmeno il codice segreto che avevo scelto.

    I can't even remember the secret code I chose.

Pronunciation

  • accesso/atˈtʃɛsso/

    The double c before e sounds like a long "ch", as in «faccia».

  • messaggio/mesˈsaddʒo/

    The gg is held long, as in «oggi».

  • codice/ˈkɔditʃe/

    Stress on the first syllable, with an open o; the final c, before the e, is soft.

  • ricevere/riˈtʃevere/

    The stress falls on the second syllable: ri-CÉ-ve-re.

  • sbloccare/zblokˈkare/

    The s before b is voiced, as in «sbaglio».

Good to know

assistenza clienti
Many services have a support number or a chat, often with a voice menu to get through before you reach a person. Keep your email and account details at hand.
Lei
With an operator you don't know, people usually use Lei, even in chat or on the phone. Use tu if the operator starts that way.
codice OTP
To log in or reset a password, a temporary code often arrives by SMS or email. It usually lasts only a few minutes, and then you need a new one.
spam
If the email doesn't arrive, check your spam or junk folder before asking for a new link.

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Questions

What do I say in Italian if the reset link has expired?
You can say "Il link che mi avete mandato è già scaduto." To ask for another, say "Può mandarmi un nuovo codice, per favore?"
How do I say I forgot my password in Italian?
Say "Ho dimenticato la password e non riesco a entrare." The word password is the same as in English, with the stress on the first syllable.
What does sbloccare mean?
It means to free something that was blocked. In the collection you ask "Mi può aiutare a sbloccare il profilo, per favore?"

The same situation in English, Spanish, Portuguese, French, German.

10 wordsabout 6 min